Cancellation policy
Cancellation policy
Right of withdrawal for consumers:
In accordance with the applicable statutory provisions, consumers have the right to withdraw from the contract within a certain period of time. However, this right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Exclusion for B2B customers:
The above right of withdrawal does not apply to B2B customers (entrepreneurs within the meaning of Section 14 BGB). If you order from us as a B2B customer, your order is binding and cannot be revoked.
Right of withdrawal for consumers outside the EU/EEA:
In addition, the right of withdrawal does not apply to consumers who have their domicile, habitual residence or delivery address outside a member state of the European Union (EU) or the European Economic Area (EEA) and do not belong to one of these member states.